Client
NDA1
Year
2023/24
Timeline
6 months
Key result
Online sales value increased by 50%

About

Our success was based on three crucial steps: restructuring Google Ads strategy, introducing advanced tracking methods like consent mode, enhanced conversions, and server-side tracking, and reorganising their campaign to more effectively attract and convert online buyers.

Project goals

  • Increase online sales value by 20%
  • Engage existing customers to purchase more regularly

Project challenges

  • Campaign Overlap: PMAx and search keywords were competing against each other. We needed detailed segmentation and strategic use of negative keywords.
  • Pmax + DSA without Logical Flow: Prioritizing Pmax before expanding search campaigns skipped crucial steps in identifying high-intent search queries, leading to inefficient budget allocation.
  • Account Structure: The Google Ads account lacked the proper structure for scaling.
  • Communication Gap: Lack of communication between the in-house marketing team and the external PPC agency.
  • Search only Pmax: Pmax was primarily showing ads on the search platform, with insufficient use of video and display ads.

Our solutions

  • Deep dive audit to prepare the account for restructuring & scaling
  • Tracking Teardown and Makeover: Leveraging consent mode, server-side tracking, and native GAds enhanced conversions
  • Campaign Structure: Constructing a solid and functional foundation. Mapping the funnel and media budget based on activities (flight & always-on campaigns)
  • Campaigns Restructure campaigns based on the level of intent and stages of awareness
  • Incremental budget increase

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